Frequently asked questions

After a successful payment you get an order confirmation by e-mail. We then e-mail you the licence activation details, usually within one business day.

On as many as you want. The licence limits the number of simultaneous connections, not the number of installations or devices.

The number of remote sessions you can have open at the same time. Solo allows one; Business and Professional allow three and can be extended with extra connections.

No. You buy a subscription for a fixed period. Before it expires we send you a reminder by e-mail, and you can extend it by placing a new order in our shop.

Yes. Add the licence to the cart (with extra connections if you need them) and enter the e-mail address of your existing Supremo account at checkout.

Yes, we issue a VAT invoice for every order and send it by e-mail. Enter your company details at checkout so they appear on the invoice.

If you enter a valid EU VAT ID (verified in the VIES system), the reverse charge applies and we invoice you without VAT.

By payment card, Apple Pay or Google Pay through the secure Stripe gateway, or by bank transfer based on the payment details we send you. You can pay in euros or Hungarian forints. With a bank transfer, the licence is delivered after the payment arrives in our account.

Yes. Supremo is free for personal use, so you can download and test it before purchasing a licence.